30 November 2005

Designing conversations that matter

I sometimes think conversations that matter just emerge, as an unexpected intimacy. And I sometimes think that all conversations matter, even if we don't notice that they do.

In an organisational context, Chris Corrigan makes a compelling case for the need to design conversations that matter, and offers some ways to encourage them. I suspect there are more aspects that are important, but his list is a great place to start.

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