At Anecdote Shawn Callahan suggests a simple but compelling method of eliciting training needs by asking groups of people to share stories of times when they have not had all the skills they might have needed. I can imagine variations on this to include about examples of where a training course helped them perform better, or about skills they already have and value, and which ones they believe they could train others in and which - if any - they could not.
29 May 2006
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